Thursday, 12 August 2010
The Final Thing!
What Things have I found most useful?
I have really taken to using Google Calendar, just because it makes me feel extra-organised, and I have synced it to my new phone, which means it's always going to be easy to refer to, so I'm a convert on that one. And I can see its potential for internal library staff organisation.
Doodle I was already using, and think it's fantastic for organising get-togethers with several people (it makes arranging an event so much easier), I'll continue recommening it to others. And again I think it can be useful for scheduling meetings between staff, especially when its between staff from different libraries.
I'd never actually looked at Flickr before, but now whenever I need a picture, I'll know where to look. I think the creative commons is a brilliant resource: I really like that the copyright restrictions are written so clearly, so I can feel confident about what I can and can't do with the images. And so many of the photos are of an unbelieveable quality, I could spend hours and hours just browsing and admiring the gorgeous images. Definitely going to be useful for my next library poster, and I do see the potential for some libraries to create albums and add a photostream to their library website.
Delicious I will definitely use: it'll probably be a pretty big job initially duplicating all the Favourites saved in my browser, but I sure it'll be worth it (did I read somewhere that this can somehow be done automatically?) Anyway, the flexibility in access and safety of my bookmarks from any pc disasters are massive positives! Again, incorporating the tag and link roll features of Delicious on to a library website might be useful for making relevant resources easily available to users.
Zotero and Google Docs are also tools with great potential. With the start of my MA fast-approaching, these Things could well become firm favourites for providing aid with referencing and collaborative work. Very happy to have learnt about them now!
LibraryThing: well, my account's all set up, and I do like the idea of it. But I probably won't exert a lot of effort into it right now (I don't have a lot of time for reading at the moment, and feel this would have more benefit when I'm in a position to take up some of those recommended books). I really like the idea of having a LibraryThing widget on a library webpage. Incorporating LibraryThing tags and recommendations into the library OPAC I'm not so sure about.
My iGoogle page: well, I don't really have a reason to use it particularly (I find I'd rather go straight to the sites I need rather than through the start page), but I do like the page I created so I do visit it from time to time to admire it, and I do have some interesting RSS feeds on it so I don't plan to completely desert it.
I have to say I'm still not convinced by Twitter, but I'll stick with it because it is a way to hear about library-related happenings and news. I apologise to my followers that still no Tweets have materialised, I will try harder. I do recognise its potential as a means of communication for libraries, to inform users of new resources and library news, but I don't think it's particularly suited to a College library, firstly because there wouldn't be enough to tweet about regularly, and secondly I don't think Twitter is widely used by students.
Slideshare and wikis are useful things to have learnt about, and will consider them when a need arises (i.e. creating a powerpoint and working collaboratively).
LinkedIn I will consider in the future.
RSS, Facebook and YouTube I was already familiar with and love. Podcasting is something I will explore further (in particular whether I can listen to them via my phone or mp3 player because I think they could make my train journeys much more productive). I'm finding RSS extremely helpful for keeping informed about developments and news in the library world, and I love the YouTube library videos, I will keep looking out for new ones (not something I would recommend doing in my library though). A library Facebook page has the greatest potential I feel for communicating with my library's users, for promoting services and notifying them of library news. This is the tool I would suggest if my library is to try out marketing through social media.
I suppose the Thing I have found most thought-provoking has been Tagging: its pros and cons are both fairly weighty. As librarians we value the controlled-vocabulary that facilitates retrieval and ensures a standard organisation of material. However, the web is all about the democratisation of information, and it makes sense to tag content that is personal to you with terms that have personal value and meaning. I like the freedom and the flexibility this provides. I'm still not sure about tagging's place in a library OPAC!
As for blogging, I've definitely gained in confidence, and actually begun to enjoy it. It's nice to write down my thoughts, but while at first I was extremely paranoid about who might be reading (being completely open to the world was a rather terrifying prospect initially), I guess I've realised that not many people are actually going to look at it, which in a way makes it far less daunting and pressured. So yes, I'd say I've come to quite enjoy it, and maybe I will be inspired to write the occasional post now and again when this programme has finished. I very much doubt it will continue to be a regular thing without having a given topic to discuss. If I'm ever asked to write a professional library blog in the future, I'll be much less phased by the prospect because of this experience.
I can see that all the Things we have been exploring have their merits, but some are definitely more useful to libraries than others. It's been really insightful to examine libraries' experience with the different tools, ways that they have been used effectively, and the positive benefits they've had. I think a lot depends on the size and type of library-the bigger the library and the bigger the number of users, the more useful these tools could be for reaching out to them and communicating. In a smaller library, I think maybe one tool would be sufficient for 'marketing', if after evaluation that proved to be effective. The time input required, and the potential outreach needs to be considered for evaluating the overall usefulness and value of the tool. A lot could be achieved with these tools, and the amazing thing is that they are free, and require little technical knowledge to use.
The greatest impact web 2.0 and social media seem to be having on libraries is that they make them far more accessible and open. They help to present an image of a library as modern, friendly and approachable. It opens up channels for communication, interaction and participation with and by users, making library services much more accessible, and in a way extends services beyond the library's walls. I'm sure they are helping to overcome stereotypical ideas about libraries, because by participating in a social space new connections are possible in an enviroment that has the potential to be fun and engaging. They are providing an opportunity to go outside the library to promote services and resources, and have a part in online communities which surely has the effect of raising the profile of a library and alerting users to the full range of services that are provided.
The main thing I have learnt from this programme is that we shouldn't be scared to explore new technology, and consider its potential for professional purposes. A lot of issues do need to be considered: security and privacy in particular. But by taking the time to investigate what other libraries are doing with web 2.0, and the positive things that can be achieved, we can gain ideas and inspiration for ourselves. I have discovered a whole world of web 2.0 through this programme (before I started I'd hardly scratched the surface of all the things that are out there), and there are some pretty amazing tools available. Libraries should consider seriously the benefits and exciting opportunities these offer.
A BIG thank you to the Cam23 Team for organising and putting together the programme, for all the direction and instructions that you provided, and for the enthusiasm and motivation that was expressed in the posts! It's been great to explore the different tools with others, to talk and share ideas, and to provide support for one another. It's been a great experience and very enjoyable!
Wednesday, 11 August 2010
Wikis
I can see that a wiki would be useful for internal library project management in order to coordinate activities. The Library Routes Project sounds great, and as an aspiring librarian I'll have to check it out. I think it's really exciting to see what can be achieved when people are given the opportunity to contribute to and participate in something. Though there are issues with this open participation, I really like the notion behind the idea that by working together people can create some really incredible things.
Podcasting and YouTube
I can see that podcasting has potential as a way to reach out and inform students. I particularly enjoyed reading the podcasting activities and future plans at the University of Georgia. I agree that the most beneficial use of podcasts would be for distance education students who are unlikely to be able to utilise the library for guidance and support in information literacy. I also agree that it could not be used as a substitute for face-to-face contact with students, but might be a useful supplement because it is something students could refer to when they actually need help, as a kind of on demand service. I also like the flexibility of podcasting: it can be listened to when, where and how a student wants (I particularly like the way they can be used to add value to 'dead time' such as during a commute). It would be essential that the podcasts be kept short and focused on a single topic so as not to deter students from listening, and that they be entertaining at the same time as being instructional.
As for the content, the examples I found being used by libraries include help on using library facilities, help on using library resources, using the self-issue machines, and discussions of notable items within the library's collection. This type of tutorial-style content sounds great, but I wonder how much they are actually used? They seem very geared towards first-time users of a library: would a student utilise this form of learning over face-to-face contact? Equally I'm not convinced about their use for induction tours. Though they may work well for larger libraries, within my library they could not be used as a replacement because we place great emphasis on inductions and do not allow students access to the library until we have given them a tour. I think we would always prefer to do this in person.
I love the library YouTube videos, and in particular the fact that so many are choosing humour in order to convey their message-this is definitely the right way to go. Some are very ambitious, and I personally think to do a great job, but I don't know what sort of reception they are getting among students/users. Hopefully a positive one! I don't think I'd suggest making a video for my library any time soon, but maybe if I got a lightening bolt of inspiration and creative energy I'd be motivated to make one and get it out there.
Overall, I do like the idea of using the audio-visual medium to reach out to library users. It's a bit different, and works well as an entertaining, interesting way of communicating information. I do like the potential, but right now, for a College library I don't see much scope for using it. But once again, I'll keep an open mind!
Google Docs
Marketing with social media
As far as marketing with social media is concerned, I think the main aim should be to promote the image of the library as a modern, friendly, approachable place, and to publicise services that are available. I agree with Stewart Bain that libraries' use of social media should be fun and engaging, and that the content provided would need to be kept up-t0-date and posted relatively frequently. I understand that the point of social media is to encourage conversations and participation, and should not be used merely as a means to broadcast information. I'm not sure how easy this is to achieve, but it's certainly worth a try, and a process of regular evaluation would be needed to identify what is working and what is not.
The tool that I consider most suitable to promote my library's sevices to its users is Facebook. As I mentioned before, the best chance of connecting with users is by utilising a space that they are familiar with and spend a lot of time in. Now I realise there is no guarantee that users will fully embrace the library's efforts in this area, but I believe the format offered by Facebook Fan Pages is ideal for communicating information about new resources, news about the library, publicising services and the collection, and promoting a friendly and accessible image of the library. Maybe including features that encourage direct participation by users (asking directly what they think about a particular service, or maybe something more fun like captions for photos) could help to measure the effectiveness of the page (but do students have the time/interest to spend on these kind of things?). Maybe having the Library's Facebook page displayed on a pc within the library would help in promoting awareness and visibility. Though interacting and communicating with students through social media may be a little beyond my expectation right now, utilising it to at least promote the library's services and resources, I feel, would be a step in a positive direction.
Tuesday, 10 August 2010
Zotero
As a librarian, I think it's an important tool to be familiar with in order to inform and support students. A workshop or documentation for students would be a great idea, and the suggestion of using the Group Library facility to gather resources and information that is of interest and value to users definitely sounds like something to explore further.
Monday, 9 August 2010
A new network that I have recently joined is the LIS New Professionals Network, which I have to say is fantastic, and is a source of a huge range of information geared specifically to new and aspiring librarians like myself, and it's a great place to do some professional networking! There's a jobs and placements section, an events page to find out about interesting conferences, forums to discuss topical issues, ask questions, and share advice, ideas and experiences, and an excellent resources section with reviews of LIS Masters courses, Chartership portfolio examples and a series of How To guides. It's a great example of just how good social networking can be!
I found it very interesting reading about the differences between a Facebook Fan Page and a Facebook Group, and have given my vote to the Fan Page. This has much more scope for adding the extra apps and it is possible to get visitor statistics for the Fan Page (extremely useful for seeing how many people are actually visiting the Page, and may help in evaluating how useful the Page is). Fan Pages are also indexed which means they are visible to people not registered with Facebook, which increases their potential audience. I also discovered that updates can be sent to Fans via an easily missed updates folder within the messages section of the site. Unfortunately no indication is given that you have updates in your folder (unlike email notifications for messages), so on investigating my folder I found a large number of updates, much to my surprise!
My main concern about Facebook library pages is how much users will actually look at them. I think users would quite happily become fans of their library's page, but it's unlikely to be a page they would visit daily/regularly. In my experience, new additions/content to Fan Pages are rarely displayed on the newsfeed on the Homepage, so would it be best to write an update to Fans everytime something important/interesting is posted on the page to alert them to it (I don't think these updates are generated automatically), and then just hope that they think to look in the updates folder, for which they receice no notification? I guess not much can be done to resolve this problem, but the important thing is that it is another route for communication with users, and as long as they are aware it is there, should they need/want to look at it, it is available to them. It would be important to advertise the page well via the the library website and posters within the library.
I am planning to write a proposal for a Facebook Fan Page for my library, so watch this space. In particular the ease of adding content to the page, and its accessibility to our library users really makes this Thing stand out for me. Existing Library pages provide lots of inspiration and encouragement to give it a go, and I really believe that they have the potential to be greatly beneficial to users for keeping up-to-date and informed with library news and resources.
Sunday, 8 August 2010
LibraryThing
My LibraryThing
I think there is great potential for libraries to use LibraryThing. I love the idea of using a LibraryThing widget to display new books on the library website. Currently I post up a list of new accessions every month to the website-it's usually quite long, but it'd be interesting to see whether a few titles across different subjects could be picked out and feature more prominently on the website via the LibraryThing widget. It'd certainly be nice to add some colour with the book cover images. It might also have potential use as a new addition to the website in connection with our special collections. For example we have a separate collection of books that are written by College alumni which we like to promote through special displays. It would be nice to generate wider knowledge and interest in these, and the LibraryThing format might work nicely for this, producing a list of the titles that would be easily viewable.
As for incorporating LibraryThing tags and recommendations into the library OPAC, I have mixed feelings. In an academic environment, students are given reading lists so are fairly focused in what they need to search for, so I'm not really sure how useful recommendations are. I suppose it could be of some use as a time-saving device if it suggests other books on a reading list, thus saving students the time of searching for it and they can just click on a link instead. It could also be useful for dissertations etc where students have more freedom in finding reading material because it might bring up titles that students wouldn't have searched for themselves. I like the fact that the LibraryThing widget could be integrated easily into the record display, but that it could also be clearly differentiated from the OPAC itself.
Again the tag issue arises. The tags people attach to their books are going to be very subjective, with lots of topic and genre descriptions that relate to the personal meaning that the individual got from the book. Maybe that does help generate more refined distinctions, and it certainly does make sense for the person building their library to draw connections and themes between their books that suits their needs, but how useful is it on an OPAC? The article LibraryThing and the Library Catalog was thoroughly interesting, but I'm still not entirely sure how much user-generated content can enhance the value of the OPAC. Maybe I just need to try it out a bit more to experience the benefits? I'm certainly keeping an open mind!
Reflection
Delicious
In terms of using Delicious from a library point of view, I think that it could be extremely useful for a Faculty library because a particular subject can be focused on. In a College library I am rather less sure what sites it would be useful to collect for students, perhaps general online tools and resources? It's great to hear that tag and link roll features could be added to a library webpage, making Delicious material easily accessible to users. I particularly like what Nashville Public Library have done with Delicious on their library website-creating a Delicious tag cloud of different topics that teenagers may like to find information on. This not only looks great, but is extremely accessible.
I will definitely be signing up to Delicious (yet another account to create, groan-but it seems just too good a tool to pass by)!
Saturday, 7 August 2010
Slideshare
An interesting slideshow about JISC's Digitisation Programme by PaolaMarchionni:
Flickr and Using Images
I'd heard of Flikr but not used it before. I was impressed by the incredible quality of many of the photos I looked at, and I think the Creative Commons licensing scheme makes it a very valuable resource for libraries to find and make use of images. Pictures and photographs can be very powerful, and are always a good addition to a poster or presentation to make it interesting and eye-catching. Perhaps even more useful is the possibility of creating a library Flickr account which could be used to publicise the library, its collections and events. Photographs of the library building and its layout and facilities could potentially help to advertise the services that are on offer, while photos of displays could help to promote and attract attention to special exhibitions. Of course these latter uses would require users to view the library's Flickr page, but a photostream from the Flickr site to a library website might have more potential viewers if that is possible. This would also help to keep the library website visually fresh and interesting, with new images providing a regular update to the page.
My igoogle page with Sir Cam Flickr photostream
Tagging
User tagging of digital content provides a much greater flexibility in the choice of vocabulary to classify material. It can therefore be much more personal and subjective. I largely agree with Shirky that the variety that is produced by this flexibility should not be seen as chaos, and that the different vocabularies used by people do indeed have subtle differences in meaning, such as the movies and cinema example. It allows for different view points and ideas to be represented and undoubtedly allows for a democratization of content by allowing users to specify what is of value to them. So long as tags aid retrieval, they are definitiely useful. It seems that more popular and frequntly used tags gain more importance, and as such a form of hierarchy is formed-I suppose this is good generally, but perhaps is not necessarily so in every case as it places greater value on more common terms/ideas?
I must admit I am not entirely sure about what to make of tagging. Overall I think it's good, and don't have much of a problem with it, but in the course of writing this blog I seem to have become rather more uncertain, and I apologise for the probable incoherent nature of this post! I'm not sure what to think of incorporating tags into library OPACs, maybe that would be useful? It's definitely a topic I will give more thought to, right now I need a break!
Sunday, 11 July 2010
Following the step-by-step instructions from the Cam23 team, I found it very easy to create the account, and before I knew it I was ready to make my first tweet! It was nice to be able to search for Cambridge libraries and librarians, along with other Cam23 participants, and I was soon following a whole host of library-related tweeters (and amazingly acquired several followers myself in the process)! It's taken me a little while to get used to the twitter settings and layout. I'd assumed my profile would be the place to be and where it all happens (as on Facebook), but everything seems to be on the home page. I think it would be useful if any tweets directed specifically to you were displayed on your profile page, as I have to keep remebering to click the @yourusername to the right of the home page to make sure I don't miss anything. And I think that's the main problem I have with Twitter: missing things. I feel that Twitter is about being instant, and if I haven't been on for a few days, and I see that 2 days ago there was an interesting discussion on which I may like to comment, I feel that the time has passed and I missed the boat. I suspect that is not necessarily so, but I do find it a bit hard to keep up with! I also find that I don't have a great deal to say (apologies to my followers). I don't really want to get in to the habit of writing regular personal updates on what I had for dinner or what I'm watching on TV. I will try to start tweeting about interesting professional news that I find, but again I feel a bit paranoid that I might be behind the rest of the world, and that everyone has already seen it/heard it. I also find some tweets extremely difficult to read, especially on the home page when they are out of context, and it's a reply to another tweet-but I probably just need a bit more practice!
I do feel that if I was using Twitter on behalf of the library, I'd find it much more useful. A tweet about new resources, changes to opening times, new displays and exhibitions, reminders of end of term and vacation borrowing dates, links to new accessions lists etc could easily be communicated through the Twitter format. And in particular the opportunity to interact with library users is perhaps greater on Twitter than on a library webpage. This seems to be one of the great benefits of Twitter, and the only way to realise it's full potential and make it worthwhile would be for libraries to encourage users to ask questions or write comments about library services, and thus utilise it's capacity for constructive communication, as well as a means of broadcasting information.
I will definitely keep my Twitter account and will do my best to become a more active and interesting tweeter! Followers, watch this space...
Monday, 14 June 2010
Google Calendar
While adding events to my calendar, I noticed the 'Other Calendars' on the left bar of the screen. Here were tabs for the weather (yes how could I resist yet another place to check out the latest forecast), UK Holidays (very useful), and, one that I found more surprising, Trainee Calendar (all different colours which I very much approved off). Yes, I thought to myself, I am a Library Trainee, but surely that's not what that tab means, because how could it know that? It wasn't until I'd added my calendar to iGoogle, and found my much-favoured events list, that I discovered that Google had added in all by itself one of my trainee visits that I had completely forgotten about. After being astounded for a few seconds I remembered that one of my fellow trainees had created a Google Group for us all a few months ago, which I had joined, and had added a Google Calendar for all our visits and events. And using the same log in details, Google had identified me to be the same person, and automatically connected the two calendars. Scarily clever!!!
As for Google Calendar's potential for libraries, I think they would be great on a library website to promote library events, and to inform users about end of term borrowing arrangements, vacation borrowing, changes to opening and closing times etc. Although I'm sure we wouldn't discard our library posters and notices, an online calendar would provide another point of reference, usefully available 24 hours a day.
Doodle
Blogging
I was hugely proud of myself that I had got my blog up-and-running. I then sat back for a bit, content to visit it and edit it a bit here, and add something extra there. But I then realised that standing on it's own, my blog doesn't really have much purpose...Aha (the light bulb flicked on), I get it now! Blogging is about being part of a community. And bloggers need to interact with each other in the virtual online world. Right! So whereas initially I was quite happy for my blog to just exist, and was really quite content that noone should read my posts, I now recognise that it's all about getting out there and following and commenting, and starting conversations that could have real meaning. So I've made a start. It's still slightly daunting, but I'm sure as I get more practice it will all start to come much more naturally. And who knows, maybe I'll get so hooked by all this blogging that by the end of the 23 Things programme I won't want to stop!
I was very excited to hear about the RSS feed for all the Cam23 blogs. However, I have Bloglines instead of Google Reader, and haven't been able to subscribe to the feed through Bloglines which is a shame. Another problem I have encountered is adding a picture when I follow another blog. I thought it would use my profile photo, but it didn't, and when I tried to upload the photo I use on my profile it told me that the file was too big. So I just have the standard photo-less picture, though I see that others have managed to use their own photos. Anyway, I am learning a huge amount and am looking forward to gaining more confidence in the blogging world.
Sunday, 6 June 2010
iGoogle
My iGoogle Page
However, I find the page can be very slow to load, and I am not so keen on using it as a means of managing rss feeds. I find that Bloglines works well, as it clearly displays new items and allows you to save any that you want to read again, or don't have time to finish looking at. From what I can see, you need to have a good look at the rss feed boxes on the iGoogle page to identify new items, which would be fairly time consuming if you had lots! I suppose Google Reader is a more suitable tool for managing large numbers of RSS feeds, and is therefore quite similar to Bloglines.
Overall, I found this a very interesting exercise as I hadn't really heard much about Start pages before. As a means of pulling together and organising useful tools and information from the vast amount of material that is available on the web, and allowing the creation of a single collection that is relevant to an individual, I think it is a highly valuable device.
Cam 23 and my experience of web 2.0
While I am aware of many of the web 2.0 technologies available on the web, I have not always thought to independently check them out, or even find out exactly what they're all about. This structured programme is therefore a fantastic way to explore and delve into the various 'things' that are out there. In particular, I hope it will enable me to consider the value of different web applications to the library world. I attended a course on web 2.0 technologies a few months ago, which provided a great insight into what actually constitutes web 2.0, but I came away not really knowing quite how it could be applied usefully to the library profession. So that is something I'll really try to consider over the course of the programme.
As for my own experience, I have a Facebook profile which I find invaluable for keeping in touch with and up-to-date with friends, and fantastic for sharing photos. I regularly use YouTube, Wikipedia and Doodle, which has become an indispensable tool for organising get-togethers with large groups of friends. I have also fairly recently set up a Bloglines account through which I subscribe to several RSS feeds, mainly library-related because as a library trainee I want to keep informed of the latest news and developments in the profession!